Please review the following information pertaining to all orders & downloads.
For other inquiries, please contact us.
Are you ready to download?
There are a few things you should check to make sure you are fully ready to download and enjoy a DVD:
1. Are you using an internet connection capable of downloading files of this size?
Make sure your internet connection is able to handle downloading large file sizes or that your ISP (Internet Service Provider) does not put a limit on how much you can download. We recommend at least using a DSL, Cable, or faster internet connection. DVD download times typically can take a few hours.
We strongly ADVISE AGAINST using a Dial-Up connection, there is a very good chance you will not be able to complete your download.
2. Do you have enough time to complete your download?
We do not put any time limit on our downloads, we only limit the number of attempts (or clicks). You can always purchase one day and download on another.
Here’s a tool you can use to estimate the time it would take to download our DVDs. CLICK HERE Then find your connection speed in the chart below to see your estimated download time.
3. Do you have enough hard disk space?
Many of our download files are at least 1.5GB - 4GB. There are 1000MB per 1GB
Check that you have enough disk space on your computer to adequately store these downloads. We advise against filling your computer to its maximum capacity.
4. Minimum Hardware/Software Requirements
Mac
- iTunes 9 or later
- QuickTime 7.5 or later
- Mac OS X version 10.3.9 or later
- Macintosh with a 1GHz PowerPC G4 processor or better
- At least 2GB of RAM
- At least 128MB of Video RAM
- Broadband Internet connection (DSL/Cable/LAN)
PC
- iTunes 9 or later
- QuickTime 7.5 or later (included with iTunes 7.7 for Windows)
- Zune Software 3.0 or later
- 32-bit editions of Windows XP Service Pack 2 or Vista
- 64-bit editions of Windows Vista
- 2GHz Pentium class Windows-compatible PC
- At least 2GB of RAM
- At least 128MB of video RAM
- Broadband Internet connection (DSL/Cable/LAN)
